Overview
HiJiffy develops AI-powered guest communications across the hotel journey.
What HiJiffy does
HiJiffy provides AI guest communication for hotels. It brings booking questions and guest-service messages from webchat, WhatsApp, social channels and other supported inboxes into one Console.
Its hospitality-focused Aplysia system draws answers from verified property knowledge and supports booking intent, upgrades and guest requests. Staff can receive a handoff with context and use translation and writing assistance within the same workspace.
Integrations connect the conversation with booking engines, property-management and customer systems. Plans extend from booking assistance to digital-concierge and campaign workflows across the guest journey. Hotels and groups can share knowledge while preserving each property’s information and tone.
Company details
- Funding
- €3.8 million round (spring 2023)
Founders & leadership
Investors & backers
HiJiffy’s year-end review records a €3.8M funding round in spring 2023, led by Caixa Capital.
- Caixa Capital
- Lince Capital
- Portugal Ventures
