Overview
Naitiv delivers AI-native ServiceNow delivery and ongoing platform management.
What Naitiv does
Naitiv is a ServiceNow consultancy combining platform strategy, implementation and AI-native managed services. Its Orbit offering keeps platform administration, health, integrations and continuing improvement in an ongoing operating relationship.
The team runs configuration and operational work while connecting the customer’s ServiceNow environment with agentic workflows. Governance and measurable platform performance form part of the managed model, rather than improvement work being treated only as separate projects.
Its consulting scope also includes enterprise architecture and project-management capabilities. The leadership team’s earlier roles at platform-services companies describe their professional history, not ownership or investment relationships with Naitiv.
Differentiation
Platform operation plus improvement
Orbit combines administration with a continuing worklist of improvements, rather than only a maintenance queue.
ServiceNow-centered delivery
The work is grounded in the customer’s enterprise platform, architecture and governance rather than a general-purpose agent application.
