Overview
AI operations delivery for supply-chain processes that span systems and external partners.
What BackOps does
BackOps combines supply-chain expertise with agents that execute operational work across systems, teams and outside parties. Its Relay platform learns from SOPs and working processes, then connects the steps needed to resolve the task.
The workflows can operate across ERP systems, carrier tools, portals and communications channels. Customers define what can run automatically, what needs approval and when a case should move to a person with the supporting context.
A forward-deployed team helps map, launch and maintain the process as operations change. The engagement combines a specialist execution platform with delivery responsibility, rather than leaving the customer to build and keep every automation working alone.
Company details
- Headquarters
- San Francisco, USA
- Founded
- 2024
- Stage
- Series A
- Funding
- $26 million Series A (March 2026)
Founders & leadership
Investors & backers
BackOps announced a $26 million Series A in March 2026, led by Theory Ventures with Gradient, Construct Capital and 10VC participating.
- Theory Ventures
- Gradient
- Construct Capital
- 10VC
