Overview
Counsel Health combines a medical AI interface with access to doctors through chat. It connects initial health questions with clinician assessment, prescriptions, laboratory work and follow-up in one care experience.
What Counsel Health does
People can begin with a question in Counsel’s AI chat and involve a doctor when clinical care is needed. The service is designed to keep the history, conversation and subsequent actions connected, so the patient does not have to restart the explanation at each step.
Doctors can help with treatment decisions, prescriptions, laboratory orders and referrals within the service’s clinical scope. Counsel also describes support for chronic care and follow-up, extending the relationship beyond an isolated answer from an AI interface.
The direct-to-consumer offering includes free AI access and paid clinician access. The company also offers products for organizations and health plans. The distinction is central to the model: an AI conversation can help organize the request, while a clinician provides the medical care when required.
Differentiation
Compared with a medical chatbot
Counsel connects the AI interaction to doctors who can provide care, rather than stopping at an automated response.
Compared with an isolated telehealth visit
The service keeps the conversation, results and follow-up within a continuing patient context instead of treating every question as a separate intake.
Pricing
- Doctor visit
- $29 / visit
- Published pay-as-you-go clinician access.
- Annual doctor access
- $300 / year
- Published unlimited-access annual option; AI chat is available free.
Company details
- Stage
- Series A
- Funding
- $25M Series A
Founders & leadership
Investors & backers
$25M Series A co-led by Andreessen Horowitz and GV.
Andreessen Horowitz
GV- Asymmetric
Floodgate- Pear VC
